![]() ![]() Our original trip to Mexico was going to cost about $700 per person in the trip now is between 1,000 and 1,100. When I was finally able to get my money back for the gift cards from the original vendor the prices had increased and the promotions had changed. You see on Southwest gift cards you need 19 digits they only generated 16 digits so my gift cards were of no use. When I went online to use the electronic gift cards for the trip we had been looking at, the codes generated by Southwest airlines were no good. I purchased $1,500 worth of gift cards from a third party for Southwest airlines to use for our honeymoon. For customer service to do their job with a smile on their face when people like myself pay good money to fly with Southwest and get a Southwest experience when we fly south with respect to the customer service skills. David know that I will be sitting here and will not miss this flight. Thank you so much for helping me he reply he just make sure you get on this flight. My reply was oh I’m so sorry to hear that. David had to re-inform dad how lucky I was that I was not supposed to be on this flight either but someone showed up late as well. David who was not friendly or nice at all. I had to go get my new ticket from the customer service. So I was put on standby, ones I learned that I was to put on the next. I miss my first flight to visit Nashville Tn. This message regarding Southwest Airlines ticket counter extension. I will NEVER trust them again or fly Southwest, save your selves the aggravation people and use another airline!! Done! I want a check sent for my points! flight confirmation #3VDADL So done with Southwest, booked a flight to Tampa 4/27/23, got a text flight delayed 25 min, ok no big deal, get to the airport, park the car, go through security, get on the tram and by the time I got off the tram another text saying flight was cancelled!!!! Seriously, lame excuse saying problem in Tampa with air traffic control, but funny no other airline cancelled going to Tampa! They rebooked me for 5:45 am next day, should I go next day and have that cancelled too? why and issue one day but resolved next morning? I already had to pay for parking and drive 45 minutes to home again! Now I have to fight for my money back because I used points from another flight I had to cancel due to covid! Of course no one could explain what the problem was in Tampa, typical southwest internal issues that were to be upgraded, but probably were not.
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